claims advisory service

Flood restoration

We are highly experienced in clean-up and repair after all kinds of flood. From burst tanks and pipes to sewage overflow, rainwater and mud ingress, we have the skills and expertise to get you back into your domestic or commercial premises as fast as possible. Read more...

Fire restoration

Fire and smoke damage may seem irrepairable, but we are highly skilled in cleaning and repairing after what is often a traumatic event. Smoke is particularly insidious, and affects even inaccesible areas. Fire damage is often accompanied by water damage. It takes a great deal of experience to clean, repair and deodorise every milimetre of your property. You'll find our expertise really makes a difference. Read more...

Building drying

Drying out a building after a flood involves skill and care to protect the fabric of the building as much as possible, and to prevent the secondary effects of flooding, particularly mould and bacteria. Specialised drying, performed by experienced technicians as rapidly as possible after the flood or fire is crucial. Read more...

claims advisory service

PDF

Print

E-mail

We have extensive experience in all kinds of cleaning and restoration projects, so we're perfectly placed to offer an expert advisory service for insurance claims. This often means we work closely with the loss-assessor to determine what, if anything, can be salvaged from your fire or flood, as well as providing accurate costs for repair and restoration.

With accurate costing and salvage assessments of your flood, fire or trauma damage, your claim is unlikely to be undervalued, putting you in the best position to restore your home or workplace to a standard that meets your expectations.

Our expertise in flood, fire and trauma restoration is respected by insurance companies across the UK.

Find out more about our inurance claims advice service, call: 01708 320 247, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Don't wait until it's too late! Store an accurate record of what you own online, and speed up the claims process.

It's often the case when we're dealing with flood and fire damage, that we find there is no accurate record of the contents of a property. Fire can destroy everything, making it impossible to assess what existed before.

Sometimes we find people have kept a record on their computer, or on paper, but these too have been destroyed in the fire, flood, or even stolen in a burglary.

The best place to store an inventory is online. Whether it's for your home or your business, you can keep a secure, private record of all your possessions, including furniture, clothes, CDs and downloads, jewellery, leisure equipment, electronic goods, ornaments, soft furnishings, office furniture, computers, etc.

Once you've spent the time and effort inputting your inventory, all you then need to do is update it as and when necessary. You can be confident that if anything does happen to your home or workplace, the record is in a safe place, and always accessible by you.

Here's one example of a recommended online inventory service: Home inventory

Services

Areas of expertise

Offices

Dealing with an office fire or flood can mean working in a multi-storey block or a small home office. Whatever the size of the business, maintaining business continuity is always crucial. Our expertise extends to specialist treatment of documents and paperwork.

Industrial premises

Industrial premises can present a variety of problems and hazards. We are experts in dealing with flood and fire damage in industries of all sizes. Our priority is business continuity, which can mean working around ongoing production with minimum disruption and maximum attention to health and safety.

Shops

Our priority when dealing with flood or fire damage in retail premises, is to get everything quickly up and running to minimise disruption to business. We are experts in salvaging, where possible, stock and equipment that has been damaged by smoke or water.

Schools

Flooding or fire in a school can be traumatic for the local community as well as for staff and pupils. We aim to restore the facility as fast as possible, maintaining quality and safety at all times. Our expertise includes clearing up after floods, burglaries and arson.

Hotels

Hotels present a particular challenge, as there may still be residents, or it might be completely closed – depending upon the extent of the flood or fire. In either case speed and quality are essential. We've dealt with fire and flood damage in everything from small b&bs to large multi-storey hotels. We always aim to return the establishment to its fully-functioning state as fast as possible, with the minimum amount of disruption and inconvenience.

Apartments

We have dealt with many emergencies in apartments, including clearing up smoke and fire damage, and many different types of flooding. Each one presents its own special challenges, including managing the effects of damage to neighbouring properties.